Terms and Conditions

1. Introduction

Welcome to Trailrunpets.com, operated by LINKORA LIMITED. By accessing and using this website, or purchasing products from Trailrunpets.com, you agree to the following terms and conditions. We reserve the right to update these terms without prior notice. It is your responsibility to review these terms regularly.

2. Eligibility

To purchase from Trailrunpets.com, you must:

Be at least 18 years of age.
Provide accurate and up-to-date information.
By placing an order, you represent and warrant that you are eligible and have the legal authority to enter into binding contracts.

3. Product Information

We strive to ensure product descriptions, pricing, and availability are accurate. All products are shipped directly from our manufacturing facility in mainland China. This factory-direct model guarantees the highest quality and best pricing.

In the case of errors, we will notify you and provide options for either confirming or cancelling the order. We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing and Payments

All prices are listed in USD and are subject to applicable taxes and shipping fees, which will be calculated at checkout. We accept major credit cards, PayPal, and other listed payment methods. By completing a purchase, you confirm that the payment details provided are valid and authorized.

5. Shipping and Delivery

We offer worldwide shipping from our facility in China. Delivery times vary based on location, customs processes, and other external factors. Usually delivered in 3 - 10 working days. The buyer is responsible for any customs duties, taxes, or other fees imposed by their country. Trailrunpets is not responsible for delays caused by circumstances beyond our control.

6. Returns and Refunds

We accept returns for standard products within 30 days of delivery. Products must be unused, undamaged, and in their original packaging. Custom or personalized products are non-refundable unless faulty. If you need to return an item, please contact us at info@trailrunpets.com. Refunds will be processed back to the original payment method within 14 business days of receiving the returned item.

7. Product Warranty and Limitation of Liability

Our products are provided “as-is” and without any warranties except those required by law. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Intellectual Property

All content, including text, images, designs, and trademarks on this website, is the intellectual property of LINKORA and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission from us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Use of third-party sites is at your own risk.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page. By continuing to use the website after changes have been posted, you agree to the revised terms.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:
Company Name: LINKORA LIMITED
Address: 20-22 Wenlock Road, London, England, N1 7GU
Email: info@trailrunpets.com